Trying to find the perfect employee, modern employers are not limited to viewing a resume or a standard interview. Very often, employers go to various tricks to check potential candidates. And sometimes they are very strange. It turns out that even an offer to drink a cup of coffee or tea during an interview can become an imperceptible test.
And how the applicant passes this test will greatly affect whether he gets the desired job. The managing director of the Australian IT company Xero (look how it reads, “xero” probably), Trent Innes, has extensive experience in conducting interviews.
He has long been able to determine from just a cup of coffee whether to hire this person or not. Do you think Trent Innes is a great expert in psychology? No, he just knows the usual test of good manners, which not everyone passes. Of course, the manager of the company is interested in the professional knowledge and experience of the applicant for the position, but the key factor in choosing a future employee is his manners.
So what kind of technique does Trent Innes use to help quickly weed out unsuitable candidates? At the very beginning of the interview, the manager shows the potential employee the office, accompanying the tour with a story about the company. According to Trent, everything goes like this: “I usually take a tour of the workrooms, take the applicant to one of our kitchens.
So far, no one has ever refused a cup of coffee or tea. But don’t talk about work in the kitchen! From there we went to the meeting room, and we took the drink with us.” The main part of the interview was held in the traditional spirit: the candidate answered the usual standard questions, talked about his education and experience.
As the conversation neared its conclusion, the most important part of the meeting, in Trent’s opinion, began. The supervisor carefully watched how the applicant would behave and what he would do with an empty cup: just leave it and leave, take it to the kitchen and wash it there, or at least ask where to put it away. “The point of this simple test is to check whether a person fits into a position in the culture of Xero.
What a person will do with an empty cup will tell much more about his character and manners than any questionnaire, resume or answers during a conversation. And by the actions of a person in this situation, you can understand how quickly he will be able to fit into the team,” explains Trent. And he adds: “a person can gain knowledge, develop certain skills and gain some experience, but there is another very important point – the attitude towards colleagues, just people, life.
For me, this attitude can often be reduced to a simple phrase “wash your cup.” Those who neglect cleanliness and order do not have a single chance to become part of the team and automatically replenish the list of “Thank you, we will call you back.” Agree, it would be a shame to fail on such an elementary test.
By the way, checking with a cup of coffee is still a completely harmless technique. It is much more difficult if the meeting is scheduled for 9 am, and when a person arrives, it turns out that the boss is busy and you need to wait 15 minutes. And then another 5 and another 10. So a potential employee can be tested for emotional resistance to stressful situations and how interested he is in getting this job at all.
And such a check can last quite a long time – up to several hours. Have you ever faced similar challenges when applying for a job? Be sure to tell us about it in the comments.